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5. Remotely monitoring my valuables

You can remotely monitor your valuables 24/7, regardless of where you are, by using a second device.Connect a compatible tablet or spare phone to the internet, using either Wi-Fi or Cellular.Turn Bluetooth ON (for Android devices also make sure Location Services are...

6. Something went wrong with the calibration

If for some reason you ran into an error during calibration, it is likely because of instability in humidity and/or temperature. Make sure of the following:Your calibration kit is properly sealed for all 24 hrs.Your Boveda pack is not hard and dried out.Your...

6. Using the Boveda app with multiple phones

To use a sensor with multiple phones or tablets, simply login to your same Boveda Smart Sensor account with a compatible device. You do not need to re-link your sensor. The sensor will automatically connect to any of your devices when in Bluetooth range and your data...

1. What is relative humidity?

Simply stated, Relative Humidity (RH) is the amount of water vapor present in the air expressed as a percentage of the amount of water vapor needed to saturate the air at the same temperature.It is a way of converting the actual amount of moisture in the air into a...

7. How do I contact support?

Contacting Support for the Boveda Smart Sensor:The quickest way to contact support for the Boveda Smart Sensor is through the App. Simply go to the My Valuables screen, then to the User menu and select Contact Support. You can now type in your question and we will...

7. How Accurate is my sensor?

Sensors are accurate to:Humidity: ±4%RH Temperature: ±0.5°CImpact: 56 mgDust and particles that accumulate on the sensor can also affect the accuracy so do take care in keeping the sensor in a relatively dust-free...

2. Why does relative humidity matter?

Now that we know what Relative Humidity is, why is it important to your valuables?To begin with, any given environment wants to achieve equilibrium. When moisture is added to the environment, for example by placing a container of water in it, the moisture over time...

3. Why is temperature important?

Temperature by itself is often an important factor in protecting your valuables. Temperature directly affects the speed of atoms! The warmer your object gets, the faster the atoms move. This increase in movement, and therefore temperature, whether over an extended...

8. How do I delete my sensor?

CAREFUL!! YOU WILL LOOSE ALL OF YOUR SENSOR’S DATAGo to your sensor’s Settings screen by selecting the sensor from the My Valuables screen and then select the Settings icon in the upper right hand corner of the sensor’s Summary screen.Scroll down and...

4. Why are there G’s in my impact data?

Simply put, because of gravity.The sensor measures impacts based on the amount of acceleration applied to your valuable. When your object come into contact with another object, a shock wave is sent through it triggering an impact reading. The intensity of the shock...