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3. Humidity and Temperature icons have disappeared

Is your sensor’s name displaying but not the humidity & temperature icons in the My Valuables list?If so, this means your sensor has been un-linked.  A sensor can currently only be linked to a single user’s account. Refer to “Using the Boveda...

3. How can I add a second sensor?

To add additional sensors, simply press the + button in the upper right hand corner from the My Valuables screen and follow the same process as linking your first sensor. For more detailed instructions refer to Getting Started, Section 2, Linking your first...

4. Why is my sensor’s data missing?

Sensor data in the Boveda Smart Sensor App may be missing for the following reasons:The device is currently not connected to the sensor. Once you enter back into Bluetooth range of the sensor, the data will upload to your device.If you do not have an internet...

4. How do I change temperature units?

1) From the My Valuables screen, tap icon in the upper left hand corner to open the User menu.2) Toggle the “Units” setting to the desired...

5. Linking a sensor has failed

If you are trying to link a new sensor to your account and its keeps failing, it is typically caused by one of the following reasons:A poor or dropped internet connection. Your device must be connected to the internet throughout the linking process. Afterwards you can...