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by | Oct 2, 2019 | calibration

Boveda Butler Support: Email: support@blustreamcorp.com Phone: 1-888-997-2707   Support for Other Boveda Products: Email: info@bovedainc.com Phone: 1-952-745-2900   Boveda Knowledge Base: Boveda Knowledge...

1. My sensor won’t connect


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by | Feb 20, 2019 | It's Not Working

You can tell if you are connected to a sensor on the My Valuables page. When your sensor is connected, it will display a small Bluetooth icon in the upper right hand corner. When the sensor is disconnected, the icon will disappear. To troubleshoot the connection,...

1. How long will my battery last?


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by | Feb 20, 2019 | Tips Tricks and More

Sensors use a common CR2032 lithium coin type cell. The battery will last for approximately 1 year under typical conditions, but there are certain conditions that will affect battery life. When Impact Detection is enabled, the battery life will decrease depending on...

2. My valuables name and profile data keep disappearing


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by | Feb 19, 2019 | It's Not Working

If your valuable’s name & profile data keep disappearing, the likely cause is one of two things:You do not have internet access which is causing problems syncing the data.You accidentally completely closed the App before the data could be saved. Wait until...

2. How do I replace my battery?


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by | Feb 19, 2019 | Tips Tricks and More

The battery level of your sensor can be checked on the My Valuables page using the battery gauge located in the upper right hand corner for the sensor summary. Notifications will also be sent once your battery level has dropped into the critical range. The sensor...